When the Dreamer is Your Customer

What isn’t Branded? We Brand market segments, demographic identifiers, and, of course, generations. It’s hard to find blank space anywhere, isn’t it? Needless to say, the very mention of a Brand name conjures up images and associations that enable us to visualize, to value, to aspire, and to imagine experientially. Or—in the case of Brands…

Continue Reading

Three Letters that Will Make You a Better Manager

Some people and companies confuse management with cheerleading. Now…there is nothing wrong with rallying the troops, encouraging people, inspiring behavior – au contraire…it is critical, and when done right can lead to a better workplace and happier folks. But in and of itself the pom-poms are not a strategy for management…they are a good and…

Continue Reading

Ever Fall On Your Sword?

Ever fall on your sword? Silly question…if you had, in its historic sense, you wouldn’t be reading this… But maybe you know someone who has…? If you have been using the idiom like I do – it connotes believing in an idea so fiercely, so passionately that you would do anything – anything – to…

Continue Reading

You either have integrity or you don’t

You either have integrity or you don’t. Seems most, if not all, of us are in agreement. And integrity and accountability crawl, walk, and run hand in hand. Again, I’d say, based on your comments, that we have a fair degree of concurrence on this point.

Continue Reading

Brace for Impact

Brace for impact. How many times have you listened to the pre-flight instructions…watched the videos…read the little card…joked when they put on the mask and laughed when they show how to wear a life vest…or ignored it all—reading, talking or sleeping?

Continue Reading

Word Threads

Look up the word “accountability” in a Thesaurus—very instructive. I often look up words that interest me to see what thought threads exist in their various meanings. Finding a word’s opposite meaning is also amazingly instructive. It often gives you a completely different take on how to use the word in question and sheds light on the power inherent in its meaning.

Continue Reading

Holiday Thought

First, with so many of our friends and colleagues celebrating holidays this past weekend, I hope that they and their families all had wonderful and meaningful celebrations. In keeping with that spirit, I thought another run at leadership might be appropriate seeing as how much that subject is intertwined with the notion of the day.

Continue Reading