Archive for the ‘Trends’ Category

Monday, July 16th, 2012

Temptation in the Big Apple

The temptation was too great…

The need…the need…what can I say?

I did it!!!!!

YES!!!!!!

I can’t hide from it….

I went into a bookstore and bought books.

There…it’s out – WHEW – I’m feeling better already.

Brick and mortar. No digital full-immersion experiences.

No clicks; swipes; tweets or posts.

Just people and books – lots of them.

And a librarian of sorts…look it up if you’ve never heard the term…

And it was liberating.

Let me explain.

My two grandsons were spending the weekend with us.

I always buy a book or two to read with them. Printed books. No video; no “interactivity;” nothing moving, jumping or singing…except for me…

My usual source? Amazon – children’s book section – “These recommendations are based on items you own and more…”

Always works…easy and convenient…no misses so far. At least not many.

But here’s the thing…

Friday came around too quickly…I hadn’t acted – I was too late for even Super Expensive Ship Right Away and Get It Almost Before you Order rates.

So I did the unthinkable and defied all of the analysts who don’t just predict but claim that bookstores are already buried, and I entered the Dead Zone.

Let me be clear before I continue – numbers speak for themselves – obviously the hardcover book business is declining and the e-reader business is growing – as it should! But do read on…

No zombies; no walking dead…yet – I went right to the children’s section – and there they were – bodies all over the place – on the carpets; in the chairs; on the little stage; leaning against the bookshelves – looking – reading – sharing – talking – excitedly pulling parents and friends and brothers and sisters and whomever over to look or read or touch or browse.

I walked around picking up random books that caught my attention. Looking for authors or illustrators I recognized; titles that brought a smile; colors that caught my attention.

I picked up books and reveled in the sensory rush of lush printing and the tactile experience of different papers. I imagined how Henry and Teddy would react – those two primal digitals love printed books too.

Soon my arms were weighted down – I had far surpassed Amazon’s average order of about $49 and I was still going strong – very strong.

More…

I asked about one book I wanted – the sales associate looked it up on her computer – according to the database there was one copy left in the store but she couldn’t find it – she thought it was possibly in the basement storage and called down to have someone look – good service.

Meanwhile I watched an older woman – clearly the supervisor – help others find their own reads. She listened to the moms and dads but questioned the children – she went online and shared Amazon’s rating as well as others too – but one savvy adult asked her what she thought – and wisely went with that opinion.

She reminded me of the librarians of old – who helped give me my love of books – she knew the material – she had a POV – she was not just an amalgam of unvetted reviews – she knew.

Soon my helper came back to apologize that they couldn’t find it – she was sure it was there…somewhere – the computer said it was – but no one seemed to know just where.

At this point the older woman intervened and asked me to wait just one more minute. And in less time than that she returned lovingly holding the last copy of the book I wanted. Her smile said it all – you will love it she said – I did – more so did the boys.

I checked out – similar to one click – (by the way, based on the info from the cashier, I hadn’t renewed my card since 2010 – so you know the last time I was physically in the bookstore) and took fastest delivery but really cheap. I carried the bag… and in no time I was on the street in the crazy current of a hot New York late summer Friday afternoon – letting it buffet me to and fro as I fought my way home to unpack my purchases and wait for the full immersive experience.

And there you have it – again – let’s be clear – it doesn’t mean that e-readers are not taking over – most of my reading is done on my iPad Kindle App – and it doesn’t mean that the bookstore model isn’t broken – it is.

But here is what it sure as hell means – we had better lose the mindless chatter that so permeates our lives about immersive experiences; social; digital – as if nothing else exists or ever existed – try the bookstore again – and then go online – we are nowhere near creating the true all-encompassing experience that we are leaving behind – nor is there any need to – DIGITAL EXPONENTIAL – room for both – in fact my bet is more than room – value – in sales; in loyalty; in revenue and profit for those who care.

As I said try it – I bet you buy more…and find treasures…So it might be broke – but find a fix!

Listen:

“It’s important to turn off the computer and do things in the real world.”
Andy Borowitz

Who, by the way, also said:

“There is a fine line between social networking and wasting your f**king life.”
Andy Borowitz

It was a great weekend – we are still reading – the interaction is amazing and by the way – I just added some books to my Kindle App….

What do you think?

NB – here are some of the books I bought that they loved. Take advantage of my having been in the bookstore and check them out….

  1. What To Do If An Elephant Stands On Your Foot by Michelle Robinson
  2. This Land Is Your Land…10th Anniversary Edition words and music by Woody Guthrie, paintings by Kathy Jakobsen
  3. The Pirates Next Door by Jonny Duddle
  4. Stuck by Oliver Jeffers

Let me know…

P.S. It may explain one way the future could unfold…I think it’s telling who Captain Kirk wants as his lawyer….

  • Interesting initiative: In-Store Tech Allows Customers To Print Books On Demand : The Harvard Book Store helps customers find exactly what they need- by creating the novels for them in 4 minutes! http://www.psfk.com/2012/07/in-store-tech-print-books-on-demand.html
  • Well reading an actual book is always a better choice for me, one i would save some of my money, two i would have a book in my hand a book that i would enherit to my children someday, the only disadvantage if you come to me is being green and save the trees from turning into books, in all ...
  • I still enjoy reading the 'extinct' way. Holding a book made of real paper, turning the pages ... there's no substitute. I buy several books every month, a few online, mostly from bookshops. Love the non-internet browsing. Of course I end up with too many books & too little time. Recently read a lot of great fiction by Arab writers. ...
Monday, May 28th, 2012

More on Facebook

More on Facebook.

Or should I say more on friends and friendship.

A week after the IPO – maybe one of the more contentious – not just biggest in the history of Wall Street – fingers are being pointed – every which way; lawsuits are being filed; the second guessers are second guessing and other than those who got rich no one seems particularly happy. Read more on this here.

One of the most ironic centers of blame – if you will – is the computer system at Nasdaq…which was inundated with orders and cancellations – and that some at Facebook blame for its lackluster performance – however Nasdaq swears it had no impact on the trading price of the shares – but imagine that – a computer system being blamed in the age of digital….do wonders never cease!

So what can we learn? Not just about the way markets work – but about ourselves and our world…

Number one – it seems to me – Facebook didn’t really know who their friends were. They assumed that having a billion people on their platform created one big like and that one big like would have an exponential effect on their stock price…HMMMMM

As people; as marketers; as friends – we should all know better by now. A mili-second click on a thumbs up does not a friend make – remember my question from last week – one thousand friends and who will pick you up at the airport.

So Facebook learned you can claim friendship of all or too all but in the end…listen:

“A friend to all is a friend to none.”
Aristotle

Old wisdom – but true and note to self – understanding that is what makes relationships real.

Beyond that lesson I’d say there was at least one more and when I saw the following quote I wasn’t sure if I should laugh or cry at its simple truth – particularly as applied to Facebook…listen:

“Friendship and money: oil and water.”
Mario Puzo

LOL!!!! If nothing else describes the entire story around this epic IPO – Puzo of Godfather fame – nailed it right on the head!!!!!

If you don’t share…are you really my friend? THUMBS UP!!!!

What do you think?

 

Monday, April 30th, 2012

Making Money from Scoops

Here is an ethical question.

Can a news source make money from its scoops – beyond the obvious – and will I keep reading the source if they continue to scoop?

The question is raised by Felix Salmon, the finance blogger on Reuters – somewhat facetiously I thought…until I thought about it and read the comments posted around his own posting.

Read on:
http://blogs.reuters.com/felix-salmon/2012/04/24/could-the-nyt-make-money-from-its-scoops/

Bottom line – companies pay for access to information. In today’s world they pay for access to ever more relevant and ever more instant sources. If I hired a research company to unearth that same information few would argue that I don’t have the right to benefit from it. But a news source? A storied institution like the New York Times? Don’t they have a compact with the public? Don’t all credible news institutions have that same sense of accountability?

Yet already I can pay the New York Times, The Wall Street Journal and others to get digital access to their news and thus get it faster and before the print edition is even composed. And, if I go back in time – isn’t buying a daily subscription the same thing? I get it early in the morning – read it with my coffee and muffin and get a jump on the guy who picks it up on the way in. In fact I remember stories of people who would wait outside the printing plants to get the first copy of a given newspaper in the old days.

So – it would seem, at first glance, that in our digital world there is no additional ethical or moral issue – like most things it’s just an evolution and adaptation of understood and accepted behavior.

Or is it? HMMMMMMM….

Read the posts and tell me what you think.

My going in view was much the same as one of the contributors – a trusted news source has to be held to a different standard than a scandal rag – and I might be tempted to add that in a world where credibility, relevance and trust are becoming blurred subjects, I might feel even more strongly about that point and hope that they hew to a more rigorous interpretation of their charter.

In fact I might argue that if they fall prey to the temptation it actually lowers their future competitive advantage.

Last point – notice all the anonymity in the postings – my position on that has never changed – unless you are in a country where you fear for your life the opportunity to misuse hiding behind a curtain is too tempting for too many…and adds to the danger of having no credible sources left for benchmarking information and, yes, even behavior.

Listen:

“Integrity without knowledge is weak and useless, and knowledge without integrity is dangerous and dreadful.”
Samuel Johnson

I think this about sums it up. Interestingly, many weighed in on this, from the Greek and Roman philosophers to Benjamin Franklin to many of today’s most famous pundits.

Not a problem created by our age but one still very relevant and very much on people’s minds.

What do you think?

  • It is interesting how many sites are now making the move from freeview into pay for content models - most recently was the Times UK. I guess most people expect that the publications online should be free, whilst paper copies should not - however a business is a business and any profit made off the back of covering operating costs ...