Archive for the ‘Marketing’ Category

Monday, March 18th, 2013

Remember Cell Phones?

Do you remember cell phones?

We used to use them to make calls….

Today we have smartphones.  We use them to communicate, but also to take pictures, consume content, play games, buy and sell stuff, find our way, store data and get advertised to….

We pontificate on mobile – it’s here! Its time has come! It’s the future…you know the drill.

Frankly, it’s a lot of digibabble – and I thought it might be interesting to do a little archeological digging and uncover the roots of this “new and amazing” trend, so that we can burst the digibabble and really get to its power and possibility.

Where to begin?

How about with this….

WE ARE MOBILE…LIFE IS MOBILE…THE WORLD EXISTS BECAUSE OF MOBILITY….

If you begin everything with the Bible – the first mobility began with Adam and Eve getting thrown out of the Garden of Eden.  You can imagine the scene:

God: Get out—

Adam (maybe Eve, not clear): OK big guy, but how are we going to stay in touch and find our way around?  You try and get an iPhone out there….

For those with a more historical bent – here is what Wikipedia says:

“Pre-historical migration of human populations began with the movement of Homo erectus out of Africa across Eurasia about a million years ago. Homo sapiens appear to have colonized all of Africa about 150 millennia ago, moved out of Africa some 80 millennia ago, and spread across Eurasia and to Australia before 40 millennia ago. Migration to the Americas took place about 20 to 15 millennia ago, and by 1 millennium ago, all the Pacific Islands were colonized. Later population movements notably include the Neolithic revolution and Indo-European expansion, part of which emerges in the earliest historic records.”

And that was only the beginning – there were great migrations in medieval times (despite the common thinking that there wasn’t); there were the Ages of Exploration and Colonialism and, of course, we have seen the modern-day migrations to urban centers and then back out again and then back in again and then back…you get the picture.

We have seen the explosion of populations and commuting through traffic jams and work forces covering distances that were once prohibitive, and the advent of relatively cheap, safe and efficient travel (wishful thinking).

And all of the above suggests a mobility that is in our DNA – core to our being – part of the human experience and critical to what has shaped and will continue to shape the world.

In a paper written in 1997 for the MIT Center for Technology, Policy and Industrial Development and the MIT Joint Program on the Science and Policy of Global Change, the following prediction was made:

“Today, world citizens move 23 billion km in total; by 2050 that figure grows to 105 billion.”

INSIGHT – Oh My God – people are mobile…what an opportunity….

Now let’s move on to devices…whatever you call them.

Interestingly, car phones existed in the 1930s and anyone who has ever studied the newspaper and radio drama culture of the United States in the 1930s knows that the famous Police Detective Dick Tracy used a watch phone actually introduced in 1946….

However – where you and I enter the story is on April 3, 1973, when Martin Cooper – considered the “father of the cell phone” – demonstrated the practicality of the device by making the first street call of its type ever outside the Hilton Hotel in Manhattan:

“As I walked down the street while talking on the phone, sophisticated New Yorkers gaped at the sight of someone actually moving around while making a phone call. Remember that in 1973, there weren’t cordless telephones, let alone cellular phones. I made numerous calls, including one where I crossed the street while talking to a New York radio reporter – probably one of the more dangerous things I have ever done in my life.”

It’s a great story and worth reading – and it’s equally interesting to look at the phone and its size – like a brick – and contemplate the issues of battery life. Some things never change….

The digibabble buster is simple – Cooper changed the way we make calls because we now call person to person – and not place to place.  He didn’t just stumble on this by accident – he understood the human need and in an interview with CNN many years later, he said:

“…the personal telephone – something that would represent an individual, so you could assign a number not to a place, not to a desk, not to a home, but to a person. People want to talk to other people – not a house, or an office, or a car. Given a choice, people will demand the freedom to communicate wherever they are, unfettered by the infamous copper wire. It is that freedom we sought to vividly demonstrate in 1973.”

And there you have it – the biggest insight of all – written about today as if it’s new and unique to our times and way too often linked to pronouncements and articles and unveilings of all kinds, most of which I’d argue miss the essential – it’s personal – not as in I have your data and I can send you an ad – but personal as in it’s mine as a person.

Phones got smaller; batteries got better – phones got bigger again; batteries got worse – we added more features, more functionality, more confusion.

We call everything that can move “mobile,” really meaning the phone and forgetting about everything else, but make little distinction between usage – and talk screens, not “person.”

The real mobile innovators, such as the Human Dynamics Lab at MIT, are using phone data to predict human mobility – to help you know when you might get sick and to uncover deep physiological insights into behavior – they get it – and they use the term cell phone – no digibabble….

Listen:

“One should use common words to say uncommon things.” Arthur Schopenhauer

Help me!

What do you think?

Monday, January 21st, 2013

I Had a Dream

I HAD A DREAM…

And then I woke up…

Saw the news…

Terrorism; hatred; violence…

So called “militants” who are really just criminals; so called “militants” who are really just terrorists; so called freedom fighters who don’t really believe in freedom; rights advocates who believe only in their own rights; God being used by many as the reason to kill the other; hatred limiting progress and worse regressing life and horrific acts becoming so commonplace that stupid human drama becomes top of mind; discussion and search….

Yet…

We live in a world where anything is possible. The tools we have at our disposal are being used to cure disease; increase crop yield; better predict dangerous weather; provide clean water and medical aid to all; educate the masses and level the global playing field making everything good more exponentially possible.

Today in the United States we commemorate the memory of Dr. Martin Luther King – he would have been 84 years old had he not been cut down by an assassin’s bullet – 84 and my bet is that he would have been active; digitally savvy and harnessing the best we have to make the world better.

His Dream would have been empowered and in turn would have empowered…even as it does today – but more so….

I encourage you – wherever you are and whatever you believe to spend a few minutes learning about Dr. King and a few more minutes meditating on his words. As I reviewed them this weekend I was struck by how relevant his message is not just spiritually but as a guide to living in today’s hyper-connected and ever fragmenting digital world…

I will end with a thought of his that speaks volumes to those of us who Tweet; Facebook; Instagram; Blog; Whatsapp; etc…

Listen:

“We are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever effects one directly, affects all indirectly.” Dr. Martin Luther King Jr – Letter from a Birmingham Jail

Does this not ring true in our digitally networked always-on world? Is this not what every single new endeavor out there today is saying and selling as they try to monetize our human behavior? And is this not the promise of all that we can do and achieve today? More meaningful than “do no evil”…if there was ever a single credo for our world today…a goal for us to work towards this is it.

What’s your dream?

What do you think?

 

  • Your quote resonates so deeply. Now more than ever, \We are caught in an inescapable network of mutuality\. Gated communities, attempting to keep people safe, divide people into haves and have nots, and soon need bigger walls to hold back the armies of resentment. I dream of a tapestry so beautiful, useful, and flexible that the body embraces the many folds.
Monday, January 7th, 2013

What’s In A Screen?

Big screens?

Giant big screens?

Hugely large big screens in 3-D?

Smarter phones?

iOS, Android, Windows 8…telepathy?

Bluetooth-connected feet warmers…?

What will it be?

I’m off to the annual convocation of fortune-telling and retail planning called CES – the Consumer Electronics Show – held every year in Las Vegas at the beginning of the New Year, followed immediately by the Adult Entertainment eXpo…HMMMMMMM.

I have been going to the show, for inspiration and crystal ball anecdoting – for many years – and have watched it turn from a buying fest for retail stores to a sort of “Digital Futures” showcase and forum for the communications industry – with participants like Google, Facebook, AOL and Twitter….not to mention package goods companies and agencies of all sorts.

And, in an interesting development, this year I see that two of the opening keynote events, having been dominated by Microsoft and Ford for a number of years, have been returned to the manufacturers and will be given by Panasonic and Samsung – with a Qualcomm keynote bridging the world of product and delivery of content. HMMMMMM.

All of which leads me to the recent news about Google in the US not really being evil – wheeew, I was worried about my photos in Picasa; the endless and mindless debate about social and shopping – get over it, it’s in our DNA; and the continued confusion around TV, television and something called video content and screens – and I classify this as more wasted debate, but more on wasted debates in coming weeks….

And of course the growing obsession with “Big Data” – not just data – and the current soul- searching as to why we can’t seem to really blow the lid off retail with its use in digital channels – although the endless number of companies that are basically tracking and selling the same data might provide some clue (sidebar: I use a software detector to alert me to who is checking on me on any given page I land on – and just from the past hour as I pulled together my thoughts and material to write – here is a taste:  Right Media, DoubleVerify, DoubleClick, Turn, Quantcast, AdNexus, AddThis, Comscore, Facebook, Google Analytics, FetchBack, Outbrain, Interclick and on and on).  By the way, I bought nothing recommended – nor did I click through to anything I wasn’t primarily looking for – which calls to mind that Google says:

No interest categories are associated with your ads preferences so far.
Your demographics:
Age: 25-34
Gender: Female

I wonder if they share those data points when they sell my data….HMMMMMMM.

So here is my question as I begin a series around CES and such – what is it all about? ContentDataScreensOperating SystemsDevicesDigital whatever????

If I were really cynical…if I were really cynical I’d say that it’s really all about the advertising I can sell…funny, that – the oldest model in a world that purports to be all about the newest of models….

And I’d argue the reason we are so confused and have so many meaningless debates is because our purpose and models are not clear, in that I’m not really sure who they benefit – and please don’t tell me the consumer.

A thought from the ultimate Renaissance model changer…listen:

“Make your work to be in keeping with your purpose.” Leonardo da Vinci

If our purpose…read CES… is to sell more advertising, then our “work” will reflect that …read work as what it is you will be able to buy and use to access that advertising, and yes….maybe some associated content….hate to be cynical – but so it goes.

Hopefully our purpose is greater than that and ultimately – we the users will benefit as we should – with connectivity, content and ease of use to do what we want – when we want – where we want – paid for fairly and without intrusion.

And what about the confluence of two of the oldest and most successful models in the world showcasing back to back – mere coincidence????

What do you think?